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Editorial: Car Dealers Suck

Over the years TTAC has witnessed many skirmishes in the war between those who support car dealers (generally machine salespeople) and those who oppose car dealers (the remainder of the known sentient universe).  Information technology's time to put this particular argument to remainder. Car dealers suck. Here'due south why: buyers never know what kind of deal they got.

It really is equally unproblematic as that. Certain, in that location's anecdotal evidence upwardly the wazoo virtually pushy, intimidating, lying, adulterous, incompetent, scummy salespeople. But here'due south a little cloak-and-dagger: Mother Theresa could be the salesgal and Gautama Buddha could exist the F&I guy for Allah's Ford Lincoln Mercury dealership and I withal wouldn't trust that I got a good bargain.

Between sticker price, invoice price, dealer add together-ons, incentives, rebates, discounts, hold backs, various employee/college grad/military/loyalty/your mama cash backs, weekly/monthly/yearly manufacturer-to-dealer quota deals and the other probable dozen or so on-again, off-over again programs of which I have no knowledge, trying to make a practiced deal with a car dealer is a bit similar trying to make a good deal with the devil himself.

Even when I recall I made out like a brigand there's e'er that lingering smell of rotten eggs in the air. And if I think I got a good deal shouldn't I just be happy? Aren't dealers entitled to make a turn a profit, too? Absolutely not. Given the choice between thinking I got a good deal and knowing I got a expert deal, I'll accept the knowing each time.

Unfortunately, subsequently hearing twenty different cost quotes from half a dozen dealers, each one implying information technology was as skilful an offer equally I could go (until the next 1, evidently), the knowing is nigh impossible. And even if the dealer is absolutely, positively, completely, 100%, without-a-doubtfulness losing their shirt on the bargain, 1) I'm non going to believe information technology considering over the last hour(s) of sales negotiations you've lowered your cost more than than once and then I'm getting the sense that in that location's wiggle room, and 2) my business isn't whether or not yous lose money, merely rather that I get a good deal.

Automobile dealers, are you getting the point here? I don't care if y'all don't make a unmarried red cent. I don't care if the new salesguy I'thousand working with hasn't made his first sale yet or if you go out of business organisation and can't feed your kids because of that nifty deal I only got (okay, I actually practise care nigh the kids, but not enough to buy rust-proofing). I want to know I didn't get ripped of while buying my brand-spanking-new massively depreciating "nugget." That's it.

And assuming for just one infinitesimally small moment I really did intendance if you made a tidy turn a profit, just why exactly would I trust you to determine for me what a off-white share of my money in your pocket is? I don't know what you paid for the motorcar, what it costs yous to keep the machine on the lot, or what kind of money/bonus yous'll go from the manufacturer when you sell information technology to me.

I take zero knowledge of your financial state of affairs—except for the fact that you lot want to maximize your profit on the car you are trying to sell me. Which is absolutely groovy and above lath given this wonderful complimentary marketplace gild we live in. Merely don't await me to like it when your profit comes from my (non-self imposed) ignorance.

Yes, ignorance. Despite the plethora of pricing information on vehicles available online, there's absolutely no way for the buyer to be aware of what a car costs you, and thus, what a fair deal for you would exist.

A quick bated: while nosotros're all busy jubilant and constant by that wonderful capitalist free market organization, permit's not expect as well far behind the drape at all those laws you lot passed in your state legislature to brand certain that you were the merely fashion I could continue to become my ready on those shiny dollops of habit we call new cars.

If I never know what kind of a deal I got then I don't know if I can trust you and if I don't know if I tin can trust you then I'm not going to experience comfortable in my dealings with you and if I'k not going to experience comfortable in my dealings with you you lot're either going to have to acquire to deal with all the negative backfire that's thrown your fashion or observe a improve way to do business and I guarantee you the only thing longer and more than painful than this run-on sentence is the truth of said aforementioned.

I'm tied to you for new machine sales and warranty piece of work and the just ones who desire it that way are you lot. That sucks. You suck. I'm washed. We're done.

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Source: https://www.thetruthaboutcars.com/2009/02/editorial-car-dealers-suck/

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